Notice

We are currently renewing our request form.
We apologize for the inconvenience, and kindly ask you to send your inquiry to the following email address:

support_desk@wifibox.jp

If you have already completed an order, please include your order number and the full name of the contract holder in your email.
This will help us confirm your information more quickly.

For WiFiBOX Device Troubles
To help us resolve your issue more smoothly, please include the following information in your message:
・For connection issues: The current status of the device’s LED indicator
・For charging issues: Details or a photo of the charging adapter you are using