Normally, you will need to scan the QR code on your WiFiBOX device with your smartphone camera to receive your device.
If your smartphone camera does not work, please check the settings yourself as it may be in the smartphone or browser settings.
You can also manually enter the WiFiBOX machine number to receive your device.
The WiFiBOX's aircraft number is a string of numbers starting with "BJT" written in small letters at the LCD screen.
To manually enter the WiFiBOX machine number and receive your device, follow these steps:
1. Find the Machine Number
2. Open the "Information on receiving the product" email
3. Enter the Machine Number
4. Click [Continue]
5. Follow the on-screen instructions to complete the pickup process
If you have any problems picking up your device, please contact our customer support team.